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Conditions of Use

Agreement between the customer and Polrail Service

This web site and accompanying booking service and online store (together, the "Web Site") are offered as a service to you, the customer, by us, Polrail Service Jeffrey Dobek, a sole trader registered in Poland. By using this Web Site you agree to the terms and conditions set out below ("terms"). If you do not agree with these terms, you must not use this Web Site.

If you use this Web Site as a result of an agreement between your employer / firm and us (your "Employer's Agreement") and these terms conflict with the terms of your Employer's Agreement, the terms of your Employer's Agreement will apply instead of these terms to the extent of the conflict. To the extent there is no conflict these terms will continue to apply.

These terms are intended by us to set out the whole agreement between us and you and any prior communications between us are not included in this agreement. We recommend that you read them carefully to protect your own interests. If you do not think they set out the whole agreement between you and us, please make sure you ask for these to be put in writing prior to making any transaction. In that way we can avoid any problems surrounding what you expect us to do. We cannot accept any liability for any reliance placed by you on any statement or representation on this Web Site, whether made by us or a third party, except to the extent a statement or representation on this Web Site is made negligently by us.

About us

Polrail Service Jeffrey Dobek is a company registered in Poland (with company registration number 96619). Our registered office is at: ul. Kr. Jadwigi 1/3, 85-231 Bydgoszcz, POLAND (tel: +48-52-3225781).

You can contact our customer services department by using the contact details supplied in the "contact us" link on our main web site.

Polrail Service and Polrail.com are trading names of Polrail Service Jeffrey Dobek.

 

Conditions of Use

You may only use this Web Site on a personal basis in accordance with these terms or, if applicable, under the terms of your Employer's Agreement as described above in the second paragraph of these terms. Except where allowed under these terms or your Employer's Agreement, you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, products or services obtained from this Web Site.

You may not use this Web Site for any purpose that is unlawful.

If you do not comply, or if we reasonably suspect that you are not complying, with these terms, we may block your access (either temporarily or permanently) to the Web Site.

Registered users

If you register your details with us using our Web Site registration process, we will send you your registered account details (including your password) on completion of the registration process.

You are responsible for maintaining the confidentiality of your password and account details, and are fully responsible for all activities that occur under your password or account (including where your account is used by another person), unless these activities arise due to our negligence or a breach of these terms by us.

As a registered user, you are responsible for providing a valid e-mail address and telephone number, and permit us to contact you by telephone or e-mail with information regarding your ticket order. Polrail Service is not responsible for any e-mail messages which are sent to the customer and not received due to spam filters or other blocking mechanisms operated by the customer or the customer's internet provider.

Copyright, Trademark and Intellectual Property Rights Notices

The "polrail.com" and "Polrail Service" logos are registered trademarks owned by us. Other product and company names featuring in the Web Site may be the trademarks of their respective owners.

All contents of this Web Site, including any software, are protected by copyright, database right and other intellectual property rights. You may not reproduce any part of the Web Site in any form unless we agree in writing in advance, except as necessary to use the Web Site in accordance with these terms or to keep a record of a transaction between you and us. You may not create a hypertext link to the Web Site or "frame" the Web Site unless we agree in writing in advance.

Liability Disclaimer

We take measures to check the accuracy of information published in this Web Site. However, we cannot guarantee that our or any third party's information on this Web Site will be error-free and it may include inaccuracies or typographical errors. If you believe that you have noticed an error, please contact us.

We take measures to keep this Web Site free from computer viruses and other malicious programs. However, we cannot accept responsibility for any computer viruses or other malicious programs which are transmitted to your computer as a result of your use of this Web Site or a third party web site, unless this was due to our negligence or a breach of these terms by us.

We cannot guarantee the availability of this Web Site. As with any service over the Internet there are factors over which we have no control, for which we cannot accept liability. You agree that we may take the Web Site offline where we consider that this is necessary for routine or emergency maintenance without liability to you.

We will use reasonable care and skill to carry out the services contained in this Web Site and do so within a reasonable time, in accordance with these terms. We do not make any other promises and no other promises shall apply about the information, products, and/or services contained on this Web Site.

Where you are an individual using this Web Site for your own personal purposes and not in the course of a business, and if we fail to deliver any tickets or passes to you for any reason within our control within a reasonable time prior to your departure time (in accordance with our shipping policies), any reimbursement made by us of the costs of a replacement ticket or pass or an alternative journey by train shall be no more than the cost of the nearest equivalent ticket or pass purchased on the train or at the station.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage, or that are not reasonable or foreseeable by you and us (such as loss of profits or loss of opportunity), even if we are made aware of the possibility of such losses. Our liability shall not, in any event, include losses related to any business of yours, such as lost data, lost profits or business interruption.

We are not responsible for delays, changes, or cancellation costs due to incorrect, incomplete, or expired travel documents.

We are not responsible for any losses, direct or indirect, arising from late or cancelled trains. Any such claims must be filed with the train operating company. Lost or stolen tickets cannot be replaced. We advise all travellers to carry travel insurance to cover any such contingencies.

We reserve the right to cancel any order in the case of a pricing error.

We do not own or operate any railways stations or trains. We act solely as an agent with respect to arranging transportation and, therefore, you specifically release us and any of our employees, officers, directors, successors, agents and assigns from all claims for loss or damage to baggage or property, from personal injuries or death, or from loss or delay, from cancellations, delays, or changes in service arising from acts, omissions, or negligence by railway operators or any forces beyond our control, including, but not limited to sickness, weather, strikes, war, civil disturbances, acts or threats of terrorism, travel warnings or bans, and acts of God.

Where you are using this website in the course of a business, we will be liable for any reasonable and foreseeable direct costs you incur which are caused as a result of our negligence or a breach of these terms up to a limit of the value of the relevant ticket(s) or pass(es) purchased by you, which costs could not have been reduced or avoided by you taking reasonable steps. We will in no circumstances pay or be responsible for any loss of profit, loss of opportunity, loss of business, loss of revenue, wasted time, wasted costs, indirect, incidental, or consequential loss arising out of or in any way connected with the use of this Web Site or with the delay or inability to use this Web Site, or for any information, products, and services obtained through this Web Site, or otherwise arising out of the use of this Web Site.

We will not be responsible or pay for any other losses or damage.

Nothing in these terms limits our liability for death or personal injury directly caused by us.

All third party suppliers of products, services or content through which we link to from this Web Site (which may include our selected partners such as providers of hotels, travel insurance companies and car hire companies) are independent entities and we are not responsible or liable for any wrongful act or omission on their part or for any of the content of their web sites, including but not limited to any product liability claims.

 

Ticket and Pass Information

Use of ticket and pass booking

The Web Site is designed to provide you with travel information, to assist you in determining the availability of travel-related goods and services and to make travel reservations or other travel-related purchases. You agree that you will only use the travel information facilities of this Web Site to find out information for yourself or for another person who intends to use or make use of this Web Site to purchase travel services.

Information on this web site concerning train times and services is judged to be accurate at the time of entry into the system. Each order is checked for accuracy when processed. Timetable and service changes do occur frequently, and can occur between the time of ticket issuance and the date of travel. Customers are advised to reconfirm their travel using the online timetable a few days before travel.

You confirm that you are at least 18 years old and have authority to use the credit card or billing account details you provide for the purpose of settling any payments you owe to us. You also promise that all information supplied by you in using this Web Site is accurate and that you will not make any speculative, false or fraudulent reservations. You further promise that you will only use the travel services reservations and ticket and pass purchase facilities of this Web Site to make reservations or purchases for yourself or for another person on whose behalf you are legally entitled to act.

We shall not be obliged to sell tickets or passes to or reserve a seat for, a person or persons who we have reason to believe may be intending to use it, or the proposed method of payment, fraudulently.

You acknowledge that you will be financially responsible for any bookings which are made through the Web Site using your account details and for all reasonable and foreseeable losses which we suffer as a result of your breach of these terms or negligence when using this Web Site (including where you deliberately or negligently let others use your account).

Issuance of tickets and passes

Your placement of a ticket order and our acceptance of it is an agreement for Polrail Service to proceed with obtaining the requested tickets. Our acceptance of an order is not a confirmed reservation. Your reservation is confirmed at the time the requested ticket is issued by the rail carrier.

Some orders will require additional information from the customer, such as passenger names and passport numbers. When such information is required, the customer will be notified after order receipt and should be ready to provide such information.

Tickets for multiple persons traveling together may be issued together on one ticket blank. If individual tickets are required for each traveler, this request must be made at the time the order is placed.

When we have confirmed your booking by email to your registered email address, we will send your tickets or passes to you using the method you selected when you made your booking. You must allow sufficient time for shipping when you place your order. Shipping times given on our web site are estimates based on past experience, but are not guaranteed actual shipping times. If in doubt, please contact us. Polrail Service will not be responsible for delays or losses which occur after we deliver your order to the delivery service.

Please check your tickets or passes when you receive them. If you believe that the tickets or passes we have sent you do not match the information provided you at the time of booking through our Web Site, please contact us immediately. Please note that we are not an operator of railway services or, except for telephone and online information and ticket and pass booking services, of any railway facility.

Lost, stolen or misplaced tickets or passes cannot be replaced under any circumstance. We advise all travellers to carry travel insurance to cover any such contingencies.

Shipment processing time

Tickets for domestic travel in Poland can be issued up to 30 days before travel; tickets for travel to/from most European countries can be issued up to 60 days before travel; and tickets for travel to/from Russia and CIS countries (including Belarus and Ukraine) can be issued up to 45 days before travel.

If we accept an order within this ticket issuance period, we make every effort to issue and ship your tickets or passes within three business days of receiving your order and payment. In a case where we cannot do so, we will contact you at the e-mail address you provided.

Orders accepted before the ticket issuance period will be held. When the ticket issuance period starts, the order will processed and we will make every effort to issue and ship your tickets or passes within three business days of the start of the ticket issuance period. In a case where we cannot do so, we will contact you at the e-mail address you provided.

From time to time, reservations and ticket issuance for a particular train will be blocked by the rail carrier for technical reasons such as a pending timetable change. In such a case, your order will be held and your tickets issued as soon as the train is unblocked by the rail carrier.

You should take into consideration the processing times shown above when selecting a shipping method. You may elect to change your shipping method, if your order has not shipped, by contacting our office. In the case of a shipping upgrade, any addition fees due must be paid before the order is shipped.

Changes, cancellations and refunds

Please check your tickets or passes when you receive them. If you believe that the tickets or passes we have sent you do not match the information provided by you at the time of booking through our Web Site, please contact us immediately.

Please note that we are not an operator of railway services or, except for telephone and online information and ticket and pass booking services, of any railway facility. Timetable changes can take place, often at short notice. We strongly recommend re-checking your itinerary in the online timetable a few days before your travel. The link to the online timetable can be found on our web site, http://polrail.com. Times can also be checked at railway information offices in Poland.

Please carefully review your order before completing it. Once you have placed an order and your tickets and/or passes have been printed, Polrail Service cannot change the date and time of your ticket or pass for any reason. You may have options for making changes, depending on the type of ticket or pass and availability of alternatives, and the time available before the validity of the ticket begins, by presenting the ticket at a ticket office of the issuing train company. Penalties may apply. Additionally, depending on the individual terms and conditions applicable to your ticket or pass (set by the train company with which you would be traveling), exchange or cancellation may not be possible. If your order has not yet been shipped, Polrail Service may be able to assist you with the change, but you will be responsible for any change fees assessed by the issuing train company and any delivery charges for sending the changed order back to you. If you need to change or cancel a ticket, you should contact us immediately via e-mail or telephone for further information on what options are available.

We shall not be obliged to change, cancel, replace or refund a ticket or pass where we have reason to believe that it is being done so fraudulently. If you think that we have sent you an incorrect ticket or pass, you may be able to get a refund. You must contact us immediately via e-mail or telephone for instructions. The unused ticket or pass must then be returned to our office via postal mail or courier at your cost, and it must be received at our office before the first date of validity of the ticket or pass.

Customers who paid using an American Express card and are due a refund will have 3.6% of the refund amount due deducted from their refund, as American Express does not return credit card acceptance fees to us in the event of a refund.

Bookings

All bookings made through this Web Site are subject to any specific restrictions which vary by ticket and pass type and the regulations of the train operating company. These can be found on the train operating company's web site.

The ticket price displayed in our system is the total price for the ticket, including all applicable taxes and our fee for providing the booking service.

Use of tickets and passes-Conditions of Carriage

The Conditions of Carriage of the train operator apply to all rail travel in Poland. Please visit the web site of your train operator for full information.

The Conditions of Carriage may contain limits and exclusions relating to the liability of the train companies in respect of loss caused by the delay and/or cancellation of any train, by any missed connection or by the closure of the railway as well as in respect of loss or damage to, and delay in the delivery of luggage and its contents.

If you cannot produce a valid ticket or pass for the class of accommodation and service that you are using you will have to pay the appropriate fare and a penalty fee may also be payable. In the case of a dispute with the conductor regarding validity of the ticket, you are advised to pay the disputed amount and then file a claim after your journey, maintaining all documentation. If you had to pay a penalty on a ticket purchased from Polrail Service, please contact us for further information on filing a claim.

 

Shipping and Returns Information

Shipping location

Polrail Service is located in Bydgoszcz, Poland. All shipments originate from our office in Bydgoszcz.

Shipment methods

We offer our customers several methods of ticket delivery;

Delivery to an address in Poland (UPS)

This is our recommended delivery method. We can offer shipping to a hotel or other address (business, family) in Poland. Shipment is by UPS courier. It is the responsibility of the customer to supply the correct name and mailing address of the hotel along with the date at which the customer will be arriving at the hotel. It is also the responsiblity of the customer to verify that the hotel is willing to accept the shipment on the customer's behalf and hold it for the customer.

Polrail Service is not responsible for shipments refused by hotels, or accepted by hotels and not forwarded to the customer.

Customer pick-up

In a case where a customer is already travelling and cannot receive or does not have time to receive deliveries to their home address or hotel in Poland, we can offer shipping to pickup points in select cities in Poland using EMS Pocztex Courier. The shipment is delivered to a pickup point in the designated city, and the customer must pick up the shipment from the pickup point during its operating hours. It is the responsibility of the customer to specify the desired pickup point along with the date at which the customer will be making the pickup and the name of the person making the pickup. Detailed pickup instructions will be provided to the customer. Pickups can only be made by the person designated to do so; photo ID, such as a passport, must be shown.

Polrail Service is not responsible for shipments sent for pickup and not claimed by the customer.

Registered Air Mail (Priority Mail)

Shipments can be sent world-side by registered air mail, and are covered by insurance to the following countries: Algeria, Argentina, Austria, Bangladesh, Belarus, Belgium, Bulgaria, People's Republic of China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Greece, Holland, Hungary, India, Ireland, Italy, Japan, Latvia, Lichtenstein, Lithuania, Luxemburg, Morocco, New Zealand, Norway, Pakistan, People's Democratic Republic of Korea, Portugal, Romania, Senegal, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Korea, Spain, Syria, Switzerland, Sweden, Thailand, Taiwan, Tunisia, Turkey, Ukraine, Uruguay, and the Vatican. Shipments to countries not on this list cannot be insured due to the lack of a bilaterial agreement between Poczta Polska (Polish Post) and the postal authority of the country in question. Polrail Service is not responsible for any lost shipments to countries where insurance is not available.

Registered Air Mail shipments must be signed for. The customer is responsible for supplying an address at which signed-for shipments can be accepted, and in cases where a delivery notification is left, it is the responsibility of the customer to pick-up or arrange re-delivery of the shipment. Polrail Service is not responsible for shipments accepted by third parties (such as mail rooms and reception desks) and not forwarded to the customer, nor for the failure of the post office to leave a delivery notification in the case of a failed delivery attempt, nor for the inability of the post office to deliver to the address supplied by the customer.

Registered Air Mail shipments are not time-guaranteed, and Polrail Service will not take responsibility for delays in shipments incurred after delivery of the order to the post office. Customers expecting a Registered Air Mail shipment are provided with the registration number at the time of shipment, and should follow up with local postal authorities is a shipment is overdue.

Express Mail (EMS)

This shipment method can be offered when expedited international delivery is desired at a higher price. Delivery time can range from 1-7 working days, depending on the country of destination. Please contact us for details.

Express Mail shipments must be signed for. The customer is responsible for supplying an address at which signed-for shipments can be accepted, and in cases where a delivery notification is left, it is the responsibility of the customer to pick-up or arrange re-delivery of the shipment. Polrail Service is not responsible for shipments accepted by third parties (such as mail rooms and reception desks) and not forwarded to the customer, nor for the failure of the post office to leave a delivery notification in the case of a failed delivery attempt, nor for the inability of the post office to deliver to the address supplied by the customer.

UPS (United Parcel Service)

This shipment method can be offered when expedited international delivery and full tracking is desired at a higher price. Delivery time can range from 1-4 working days. You will be supplied with a tracking number.

UPS shipments must be signed for. The customer is responsible for supplying an address at which signed-for shipments can be accepted, and in cases where a delivery notification is left, it is the responsibility of the customer to pick-up or arrange re-delivery of the shipment. Polrail Service is not responsible for shipments accepted by third parties (such as mail rooms and reception desks) and not forwarded to the customer, nor for the failure of UPS to leave a delivery notification in the case of a failed delivery attempt, nor for the inability of UPS to deliver to the address supplied by the customer.

E-ticket

For certain domestic journeys in Poland and in other countries, an e-ticket can be issued. There is no shipping charge for itineraries using only e-tickets.

E-tickets can be issued starting 30 days before travel. At the time of ordering, the customer must provide the full name of the lead passenger as shown on that passenger's passport or ID card; this information must be entered on the e-ticket for verification purposes during travel. (Certain international e-tickets require the name and number of the passport or ID card of each passenger.) Once an order for an e-ticket is received, we will issue and e-mail the e-ticket to the customer's provided e-mail address for printing within 1 working day of order receipt, starting from the first day on which the e-ticket is issueable. (See also "Shipment processing time" above.)

E-tickets are sent in the form of a file attachment in Adobe Acrobat format. The customer must have a printer and the necessary software to print this file. The printed e-ticket must be presented to the conductor on the train.

The customer is responsible for providing a valid e-mail address. Polrail Service is not responsible for e-tickets sent by e-mail and not received by the customer under any circumstances. A customer who has ordered an e-ticket and who has not received it within 1 working day should contact Polrail Service immediately by e-mail or telephone.

E-tickets are non-changeable, non-transferable and non-refundable. Lost e-tickets may be replaced by contacting our office. Please allow at least 1 working day for an e-ticket replacement to be sent to you.

Shipment Notification and Order Status

Notification of a shipment is made to all customers via an e-mail sent to the e-mail address provided by the customer at the time of registration. Order status can also be checked at any time by logging on to your account in our online store.

Polrail Service is not responsible for e-mail messages which are sent to customers and blocked or deleted by e-mail filters on the customer's e-mail account.

Customs and Brokerage Fees

The customer is responsible for the payment of any customs or brokerage fees which may be applied to a shipment being delivered to the country specified for delivery. Polrail Service is not responsible for any orders not delivered due to seizure or impoundment by customs officials, nor for any delays arising from customs inspection or processing.

Delayed, Lost or Missing Shipments

The responsibility of Polrail Service for orders ends once delivered to the delivery service. However, in cases of delayed, lost or missing shipments we will do everything we can to assist our customer in locating the shipment.

A customer expecting a shipment which has not been received within the expected delivery time should contact Polrail Service via e-mail or telephone for instructions. We will provide information on the date of shipment, method of shipment, a tracking or article number, and advice on what steps, if any, can be taken by the customer or by Polrail Service.

For postal shipments, customers may be asked to make inquiries with the postal authorities in the country of delivery. Polrail Service will file a tracer with the Polish Post on delayed or missing shipments, but real-time tracking information is not available, and postal inquiries can often take up to 90 days or even more.

For shipments by UPS, Polrail Service will file a tracer with UPS on delayed or missing shipments.

On any postal shipment that has been insured and that was not received, Polrail Service will initiate a claim with Polish Post. When the investigation by Polish Post has ended and the shipment is declared as lost, Polrail Service will refund the purchase cost of the order, including shipping, to the customer when payment of the insurance claim from Polish Post is received. Postal investigations can often take up to 90 days or even more.

On any uninsured postal shipment that has not been received, Polrail Service will initiate a claim with Polish Post. Postal investigations can often take up to 90 days or even more.

For any delayed, lost or missing shipment in which the customer desires to file a claim directly with the delivery service, Polrail Service will cooperate in supply any and all information about the shipment to the customer to aid in the claim, including proof of sending, article numbers, description of the packaging and contents, etc.

 

General Information

We may change these terms from time to time. However, any changes will not affect existing terms accepted by you when making a reservation or purchase through this Web Site.

If any of these terms are found to be invalid by a court or at law then the remainder of these terms shall continue to apply to the extent that they still make sense without the unenforceable term(s).

You or, where you are using this Web Site under the terms of your Employer's Agreement, your employer/firm will be responsible for all charges and taxes payable as a result of your use of this Web Site.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these terms or your use of this Web Site.

Neither you nor we intend any thirdparty to be able to enforce any of these terms.

This agreement is governed by the laws of the Republic of Poland. Any dispute between you and us in relation to this Web Site and/or these terms will be referred to the Polish courts. Use of this Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms.

 

Privacy Policy

Your privacy is important to us. Due to new European Union regulations instituted in 2018, our privacy policy is now contained in a separate document, but remains a part of these terms and conditions. The privacy policy can be read in full, via this link:

Privacy Policy—Polrail Service

 

Cookie Policy

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by this website directly.

Our websites runs a CMS (content management system) and an online store, and cookies are used to store basic data on your interactions with these system, and whether you have logged into our store. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Third Party Cookies

These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by **LinkedIn, Twitter, Facebook, Google+ and Pinterest. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

We work with third parties (Google Adsense and Amazon.com) to serve ads on our Web Site. These ads may contain cookies. This policy only covers the use of cookies by us and does not cover the use of cookies by any advertisers. We do not have control, nor access to the information contained in its advertisers' cookies. To learn more about Google Adsense, including your ability to opt out of setting and/or reading cookies on your computer, go to http://www.google.com/privacy.html. To learn more about Amazon.com, including their use of cookies on your computer, go to http://www.amazon.com/exec/obidos/tg/browse/-/468496/104-2571328-6919939.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Shopping Cart

We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

With most web browsers it is possible to configure your Internet browser so that it can refuse new cookies, prompt you to accept a cookie or disable cookies altogether. How you do this will depend on the Internet browser you use (for example Internet Explorer, Firefox, Safari, Chrome etc). Be advised that, by refusing to accept our cookies our Web Site will not operate correctly. For further details on cookies we recommend that you visit www.allaboutcookies.org.

 

PURCHASE OF TICKETS AND PASSES CONSTITUTES YOUR UNDERSTANDING AND ACCEPTANCE OF THE TERMS AND CONDITIONS SET OUT HEREIN.

Takes effect 11 July 2018

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Customer Comments

Thank you for the information about the ticket situation. Particularly thank you for the personal touch.
2014-04-28, C.P.
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Contact & Help

Need help? Check our FAQ

or contact us:

Tel.: +48-52-3325781

E-mail: biuro@polrail.com

Sales Office:

1/3 Kr. Jadwigi Street
85-231 Bydgoszcz
POLAND

We are open from 0800 to 1700CET from Monday through Friday.

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