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Traveling safely

Traveling safely​

From time to time, there are questions popping up on the internet or in guidebooks about the safety of train travel in Central Europe. However, train travel is extremely safe, and on board crimes are a very rare exception rather than the rule.

Train stations are monitored by the railway police (SOK-Straż Ochrony Kolei), and SOK officers can also be found on board some trains. If you need any assistance, you can ask these officers or your train conductor.

Still, when travelling, the use of common sense is always wise. If you are alert to what is going on around you, you will be one step ahead of the potential criminal, who may look for a more unsuspecting victim.

You may also want to keep the following safety tips in mind:

  • When moving through stations or boarding trains, always try to keep one arm free. Don’t get weighted down with baggage. A favorite trick of pickpockets is to create a "crush" as people struggle to enter or exit the train.
  • Keep your luggage in your line of sight at all times. Do not leave it unattended or where you cannot see it.
  • When looking for a place to sit, it might be better to sit with other passengers rather than try to find an empty compartment to sit in by yourself.
  • When travelling in a sleeping car or couchette, keep the door to your room locked while you’re asleep.
  • Use a money belt or neck pouch to safeguard your money and passport.

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Customer Comments
Thank you all! (02-12-2025)

"The team of people working in the Polrail Service Customer Service office are absolutely fantastic. They helped me through every step of what would have otherwise been a bit problematic for me, considering connection times between airport arrivals and train departures and subsequent connections.
They have my sincere gratitude, and highest praise.
 

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