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Getting your rail tickets

Railway passengers need a ticket to travel, and the European railways are still introducing e-ticketing. While most trips can now be accomplished on an e-ticket, there are still many journeys that require traditional paper tickets.

Polrail Service offers various delivery options for your tickets:

E-ticketing

We can issue e-tickets for all connections within Poland, and for many international journeys. The option for an e-ticket will be shown as you place your order. If the name of the traveller is different that the person ordering the ticket, please supply this name when ordering. 

Traditional paper tickets

If paper tickets are required, Polrail Service offers many options for ticket delivery. Our recommended (and least expensive) option for travellers in Poland is UPS courier delivery directly to your hotel in Poland. When you arrive at your hotel, your tickets are waiting for you at the reception.

We also have pickup points in most major Polish cities, where you can pick up your tickets. We have pickup points in Warsaw, Krakow, Poznan, Wroclaw, Katowice, Opole, Gdansk, Gdynia, Szczecin, Lublin and other locations.

For travel in other countries, we can also ship tickets worldwide, either by UPS courier, or in some cases, standard air mail. For travel originating in Germany, many tickets can be picked up from a DB Bahn ticket automat.

If you need more information about ticket delivery, please contact us for assistance.